Requirement for Collection of Information:
The information collected is relevant and necessary to understand you or your online browsing search pattern, including the Products searched. The information is collected with an intention to provide you with a customized site experience, provide updated information, related transaction information, provide help regarding usage of the Site or special offers we think you might be interested in, carry out follow ups, to assist with customer service or technical support issues, troubleshoot problems, measure gauge for surveys on your interest in the Products listed, enforce the Terms and Conditions and other related policies or to prevent fraud and unlawful use. It may be noted that AkzoNobel India has strict guidelines with respect to unauthorized access to information provided by the User (as enumerated below).
Information we may collect from you
AkzoNobel India is sensitive to privacy issues on the internet and believe that it is important that you know how we treat the personal and non-personal information that we receive on the Internet. This could include mandatory or voluntary disclosures that you make while and for using the Site. Personal information is data that can be used to uniquely identity or contact a single person (“Personal Information”). In general, you can visit the Site without telling us who you are or revealing any information about yourself. Our Site servers automatically receive information relating to the IP address¬¬ assigned to the computer which you use; the domain server through which you access our Site; the type of computer you are using; and the type of web browser you are using.
Information that you provide or you have previously submitted on our Site, including through any interactive features. This includes (but is not limited to) Personal Information provided at the time of registering to use our Site, subscribing to our Service, registering for a conference, posting or sending material or requesting further Services. We may also ask you for information when you enter a competition or promotion run or sponsored by us, and when you report a problem with our Site.
If you contact us, we may keep a record of that correspondence and any information contained in it.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. We will make sure that the survey results do not identify you, or anyone else who fills in our surveys.
Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. We use this information to measure the use of our Site and to improve the content of our Site.
There are times, however, when we may need information from you, such as your name and address. When information is needed, we will try to let you know at the time of collection, how we will use the personal information. Usually, the personal information we collect is used only by us to respond to your inquiry.
If you submit a comment or feedback on any Product featured on the Site and/or any of the Services offered on the Site, we may (but are not obliged to) publish your comment online or offline to promote our business, Products and Services. We will collect your name which will be displayed next to your comment, and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.
The transfer, storage and processing of personal data collected through this Site is secured by means of stringent security techniques and requirements for handling sensitive and personal information, in line with current, usual technical measures and applicable laws. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. While, we take every step to safeguard the confidentiality of your Personal Information, by using this Site, you agree and confirm that AkzoNobel India is not liable for any disclosure due to errors in transmission or unauthorized acts of third parties.
Uses made of the information
We may use information including Personal Information provided by you in the following ways:
To ensure that content from our Site is presented in the most effective manner for you and for your computer.
To contact you about operational and technical matters relating to your use of the Site.
To provide you with information, Products and Services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. In this regard we may pass your Personal Information to our call centre to allow them to deal with your call more efficiently.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our Service, when you choose to do so.
To notify you about changes to our Services.
Disclosure of your information
We do not rent, sell or share your personal or sensitive information and do not disclose any of your Personal Information to third parties unless you have granted AkzoNobel India the permission to do so. However, we may disclose your Personal Information directly or indirectly to third parties in the following scenarios:
To help us process questions you may have about the Products listed on the Site, [Services], registration or other inquiry you may have.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
We may pass your Personal Information to our any member of the AkzoNobel group, which means our subsidiaries, our ultimate holding company and its subsidiaries, employees, contractors, suppliers and/or agents into administration of the [Services] provided to you by us now or in the future.
If it is necessary for legal proceedings and when we believe in good faith that any applicable law ,regulation, government, regulatory or other authority, agency or officer requires it or to protect the safety or security of users of the Site.
To obtain advice from third parties such as auditors or legal advisors.
In addition to the above, disclosures may also be made if it was clearly stated at the time of registration and, where required, if you have given permission for this. Generally, we will disclose only the information we consider reasonably necessary to disclose. Also, some general statistical information about the Site user base, traffic volumes and related matters may be passed on to reputable third parties but these details will not include Personal Information identifying you.
Acceptance to terms
Third party sites
The Site may contain links to other sites of our partner networks, advertisers and affiliates. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices adopted by other sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.