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Dulux Assurance™: Lage Shaandaar, Chale Shaandaar
A comprehensive warranty program that goes beyond colour – lasting finish, lasting trust.Every wall has a different story and Dulux Assurance™ is designed to protect them all. Dulux Assurance™ is a backed protection. With this program, Dulux guarantees that your chosen finish won’t crack, peel, or let you down.
List of products covered under Dulux Assurance
To access the detailed warranty document, kindly click on the respective product below.
Key Benefits
Introducing Dulux Assurance: A Comprehensive warranty coverage on our emulsions
At Dulux, your trust means everything to us. Hence, we have backed our unmatched quality with an unbeatable warranty across our range of interior and exterior paints. Enjoy a worry-free experience and register for your warranty today.
Dulux Assurance : A Coat of Trust for Your Beautiful Home
Painting your home is more than just applying a new colour; it's about creating a space you love and cherish. After all, it’s just not about the shiny coat today, it’s about the long-lasting finish tomorrow. At Dulux, we understand the emotion and effort that goes into this journey. That’s why we stand firmly behind our products with Dulux Assurance, a comprehensive paint warranty program designed to give you complete peace of mind long after the paint has dried.
With a legacy of over a century in India, we bring unmatched expertise to every product we offer. Dulux Assurance is our commitment to you, ensuring the beauty of your walls is protected by a promise of quality and durability.
What Does the Dulux Assurance Paint Warranty Cover?
Our paint warranty program is a testament of our commitment to quality and customer satisfaction. It covers a wide range of our premium interior and exterior emulsions against various paint issues.
Key Benefits Include:
- Guaranteed Film Integrity: We provide protection against paint failures like peeling, flaking, and blistering, ensuring your walls remain smooth and flawless.
- Lasting Colour: The warranty covers colour fading, so your chosen shades stay vibrant and true for years to come.
- Fungus & Algae Resistance: Enjoy cleaner, healthier walls with our promise to guard against the growth of fungus and algae.
- Waterproofing Protection: For specific products in our range, the warranty extends to waterproofing, protecting your home from water seepage and dampness.
In the rare event that a Dulux product does not perform as per our promise, we will provide a free replacement of the paint required to set the problem right.
A Seamless Digital Experience: Easy Registration & Claims
We’ve made the entire warranty process seamless, simple and digital, so you can manage it from the comfort of your home.
- Simple Registration: Registering your warranty is effortless. Simply visit our website or connect with us via AskDulux, WhatsApp, or Facebook Messenger. All you need are your personal and purchase details, along with a valid GST invoice. Upon successful verification, we will send a warranty certificate directly to you.
- Hassle-Free Claims: Filing a claim is just as easy. Contact us through our digital channels and upload a few clear photographs of the affected area. Our dedicated team will review your claim, and a representative may visit for a physical inspection. We are committed to resolving your issue and providing an e-voucher for paint replacement within 14 working days.
Explore the Dulux range covered by our Assurance program which are:
Register your warranty today. Choose Dulux and enjoy the confidence of beautiful, long-lasting walls backed by a coat of trust.
Contact AkzoNobel for Warranty registration and claim redemption
You can submit your claim in 3 ways:
Frequently Asked Questions (FAQs) about Dulux Assurance Paint Warranty Program
What is Dulux Assurance Paint Warranty Program?
The Dulux Assurance Paint Warranty Program is our comprehensive promise of quality and durability, designed to give you complete peace of mind long after you have painted your home. This program covers a wide selection of our premium interior and exterior emulsions, offering protection against specific performance issues such as peeling and flaking, colour fading, and fungal growth.
For certain products, it also includes a waterproofing warranty when our recommended system of primers and topcoats is applied. It’s more than just a standard warranty; it’s our commitment to you, backed by over a century of expertise in India. This assurance transforms your paint purchase into a long-term, worry-free investment for the beauty and protection of your home, ensuring you get the lasting performance you deserve.
How can I register for the Dulux Assurance warranty program?
Registering your Dulux Assurance is quick and easy! You can start on our website, or by simply sending "Hi" to our official WhatsApp number.
Just have your valid GST invoice ready and be sure to register within 30 days of your purchase to activate your protection.
Once you submit your details, we'll verify everything and send your official Assurance certificate directly to you via email or WhatsApp. Your peace of mind is just a few clicks away.
Is there an additional cost to register for the Dulux Assurance Program?
Absolutely not! The Dulux Assurance program is a complimentary part of your premium paint purchase. We believe our promise of quality shouldn't come at an extra price.
This warranty is our commitment to you, included when you choose from our specified range of high-performance paints. Your investment is in the paint itself; our assurance is the trust we place behind it.
Simply purchase the eligible product and register to activate your protection, completely free of charge. It’s our way of adding a coat of trust to your beautiful walls.
What are the eligibility criteria for the Dulux Assurance Program?
Qualifying for your Dulux Assurance is straightforward. It’s all about ensuring the paint can perform at its best for you.
First, your purchase must include an eligible premium Dulux Paint and meet the minimum quantity specified for that product. Crucially, you need to use the complete recommended painting system - this means applying the specified Dulux primer or basecoat before the topcoat for guaranteed performance.
Finally, just be sure to register with your valid GST invoice within 30 days of purchase. That’s it! Following these simple steps ensures your beautiful walls get the full protection of our promise.
What kind of issues does the Dulux paint warranty cover?
Our Dulux Assurance program is designed to protect you from the most common and frustrating paint issues. We cover problems like the paint film peeling, flaking, or blistering, ensuring your beautiful finish remains smooth and intact.
Beyond that, we stand behind the lasting beauty of our colour. The warranty protects against premature colour fading and resists the growth of unsightly fungus and algae, keeping your walls looking fresh and clean for years.
I purchased the said Dulux products 2 months ago. Can I still register for the paint assurance program?
We appreciate you wanting to protect your beautiful new walls with our Assurance program. To ensure your warranty is activated correctly from the very start, it’s important that registration is completed within 30 days of your purchase.
Because it has been two months, the registration window for the program has unfortunately closed. This 30-day period is a crucial step that allows us to promptly validate the purchase and application details for your home's protection.
While the formal warranty can no longer be registered, please be assured that you have chosen a high-quality paint designed for lasting beauty and durability.
What if I face a paint related problem during the assurance period?
In the rare event you face an issue, please know we are here to help. Getting in touch with us is simple-just raise a claim through our website, WhatsApp, or by contacting our customer care team.
Our dedicated team will then connect with you to understand the concern, which may include a site visit to inspect the area firsthand and verify the problem.
If the issue is covered under your Dulux Assurance, we will provide you with a replacement paint voucher to help set things right. Our goal is to resolve your concern smoothly and ensure your home continues to look its best.
Prepare your supporting documents so that we can verify your claim. Post verification, we will share a voucher with you which can be redeemed at participating dealers. By submitting your registration or claim to us, you are agreeing to the Terms and Conditions of Dulux Assurance.